Turnitin Service Degradation

Turnitin experienced a service degradation on Friday, October 24th from approximately 10am – 1pm CDT.  During this time, users may have seen issues submitting or accessing Turnitin assignments in eLearning.  (Please Note: This DID NOT affect ‘regular’ assignments in eLearning – only those using anti-plagiarism tool Turnitin.)  For more information on the incident, please visit Turnitin’s article here.  Please contact elearning@utdallas.edu if you have any questions.

Providing a fast, reliable and secure service is something that Turnitin takes seriously. Stay current with Turnitin’s system status, performance, security, and scheduled maintenance updates via the Turnitin System Status page:

http://go.turnitin.com/e/45292/en-us-support-system-status/22dcd/125845331 or

Stay up to date with Turnitin system status by following @TurnitinStatus on Twitter
Follow @TurnitinStatus

Training Now Available for New Web Conferencing Tool

UTD now has a web conferencing tool that all faculty and staff can use. The eLearning Team is offering training sessions to get you up to speed. Here are a few ways you can use web conferencing:

 

  • Online Groups Meetings
  • Online Class Meetings
  • Virtual Office Hours
  • Guest Speakers
  • Staff Meetings
  • Online Interviews
  • Online Presentations
  • Synchronous Online Training
  • Recruitment and Outreach
  • Collaboration Outside of UTD

 

Please click here to register for a web conferencing training session.

These two-hour highly interactive sessions introduce users to the web conferencing tool Blackboard Collaborate.  Topics include communicating within the software (voice chat, text chat), using the whiteboard, screen sharing, moderator privileges, and various other features.  Participants meet virtually/online using the Collaborate software (NOT in a physical location), so access to a computer with internet access, speakers and a microphone is REQUIRED. (Please Note: Classes will be limited to fifteen participants each.  Additional dates will be added if needed.)

 

For more information on Blackboard Collaborate, visit the Web Conferencing webpage.

eLearning Open Lab MONDAY!

Need help with your eLearning course? The eLearning Team is hosting an Open Lab on Monday, October 13th.  An experienced eLearning Team member will be available to assist you as you upload, organize, and create content in eLearning.  You do not need to stay the entire time — Just drop in any time during the two-hour Open Lab session and get the help you need.  No need to register.  See you then!

OPEN LAB DATE:

  •  Monday, October 13 – 11am-1pm – JO 3.209

 As always, if you have any training needs outside of these Open Lab times, please submit a Special Training Request form to request a customized one-on-one, small group, or area/department session with our Training Specialist.

Helpful Links

Turnitin Maintenance

Turnitin will have a scheduled system maintenance on Saturday, Oct. 11, 2014 from 9:00 AM to 1:00 PM CDT. Due to the maintenance, Turnitin may be briefly unavailable between those times.

**eLearning Maintenance Outage Scheduled** – 2-3 am CST Tuesday, Sept. 30

eLearning will be UNAVAILABLE Tuesday, September 30, from 2-3 am CST (early morning) in order to apply audit fixes to the eLearning server and to perform a full server restart. During this time, eLearning will not be accessible. If you have any questions, please contact elearning@utdallas.edu.

Thank you

eLearning Performance Problems – Sept.22

eLearning is experiencing performance problems starting at around 11:37am CST on Sept.22. The cause of the issue has been diagnosed by Blackboard (our eLearning vendor) to be datacenter related. This means that not only UTD’s Blackboard environment is affected, but those of other academic institutions as well. Blackboard is working to resolve the issue ASAP.

Thank you for your patience.

eLearning Outage – Sept.22

eLearning is down. We have a Severity 1 ticket open with Blackboard to determine what the problem is and get eLearning back up ASAP. Blackboard has devoted all resources available to fix this as quickly as possible.

Thank you for your patience.

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