**eLearning Maintenance Outage Scheduled** – 2-3 am CST Tuesday, Sept. 30

eLearning will be UNAVAILABLE Tuesday, September 30, from 2-3 am CST (early morning) in order to apply audit fixes to the eLearning server and to perform a full server restart. During this time, eLearning will not be accessible. If you have any questions, please contact elearning@utdallas.edu.

Thank you

eLearning Performance Problems – Sept.22

eLearning is experiencing performance problems starting at around 11:37am CST on Sept.22. The cause of the issue has been diagnosed by Blackboard (our eLearning vendor) to be datacenter related. This means that not only UTD’s Blackboard environment is affected, but those of other academic institutions as well. Blackboard is working to resolve the issue ASAP.

Thank you for your patience.

eLearning Outage – Sept.22

eLearning is down. We have a Severity 1 ticket open with Blackboard to determine what the problem is and get eLearning back up ASAP. Blackboard has devoted all resources available to fix this as quickly as possible.

Thank you for your patience.

Pearson Scheduled Maintenance

On Sunday, September 21, 2014 there will be server maintenance that will affect the knowledge base. While answers on the 24/7 Technical Support site will still be available, from 1:00 a.m. to 7:00 a.m, you may experience broken images within answers.

Thank you for your patience as we work to improve your support experience.

WebAssign Scheduled Maintenance

WebAssign will be offline and unavailable on Sunday, September 21 from 2-2:30 a.m. CST for scheduled maintenance. We apologize for any inconvenience.

Educational Technology Services Training Calendar Now Available

Educational Technology Services training dates for Fall 2014 are now available at the url below.

Register Online for Educational Technology Workshops: 


The Fall 2014 sessions include:

  • Introduction to Clickers
  • Introduction to Qualtrics
  • eLearning
    • Getting Started
    • Using the Grade Center
    • Enhancing Student Communication
    • Encouraging Student Collaboration with Groups and Wikis
    • Assessing your Students with Rubrics & Assignments
    • Assessing your Students with Tests
    • Using Turnitin to Encourage Academic Integrity

PLEASE NOTE: The ETS eLearning Team also offers specialized one-on-one, small group, and departmental training.  If you are interested, please complete the Special Training Request form.

Solution if WebAssign Asks you to Log-In

If WebAssign asks you to log-in when accessing it through eLearning, please follow these instructions:

This problem occurs when the Web browser is not configured to accept third-party cookies.  To resolve the problem, configure the browser to accept third-party cookies and try again.

To configure your browser to accept third-party cookies, refer to the instructions for your browser.

  *   Firefox 12 or later: support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences<http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences>

  *   Internet Explorer 8 or later: windows.microsoft.com/en-US/windows7/Block-enable-or-allow-cookies<http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies>

  *   Safari 5.1 or later: support.apple.com/kb/PH11913<http://support.apple.com/kb/PH11913>

  *   Chrome 19 or later: support.google.com/chrome/bin/answer.py?hl=en&answer=95647<http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647>

If this still does not work, please uninstall and re-install Java.


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