Summer 2018 Courses; Add TA/Other Users; Early Access

Summer 2018 Courses – Summer courses are now available to instructors in eLearning.  Students will be loaded one month prior to the semester start.  Summer courses, however, will not become visible to students until the first day of class (May 21st).

REMINDER: Adding Users to Your eLearning Course

Below are forms to have users added to your eLearning courses. We strongly recommend that all requests be submitted before the Summer 2018 semester begins.

INSTRUCTIONS: How to Add a TA to your eLearning Course

– Request submitted by the Instructor-Of-Record via Orion

– TA must have already completed FERPA training to be added your eLearning course.

FORM: Add a User (Other than a TA) to Your eLearning Course

– submitted by the Instructor-of-Record or Department Head
– requires justification

– will be submitted to Registrar for consideration for approval

Merged Courses

– Courses that are combined in Orion will be automatically merged in eLearning by April 21st.

– The Merge Course Tool is not yet available for Summer 2018 courses.  The LMS Tech group will turn on the tool for U18 courses by April 21st.

Opening an eLearning Course Early – If you are interested in making your Summer 2018 eLearning course available/accessible to your students prior to the first day of the semester, please complete/submit an ELEARNING COURSE EARLY ACCESS FORM.
PLEASE NOTE: Courses can be opened up to one month prior to the semester start.  So the earliest date for courses to be opened is April 21st.   


Turnitin Maintenance – March 17, 10am-4pm

Turnitin has scheduled a maintenance outage for this Saturday, March 17th, from 10am through 4pm.  This time will be used for hardware updates and performance improvements. Users will be unable to submit and grade during this maintenance window, so Turnitin recommends that any submission deadlines be adjusted to fall outside this maintenance window.

PLEASE NOTE: This DOES NOT impact the regular eLearning assignment tool.

Please contact if you have any questions.  Thanks.

Upcoming March 3rd Maintenance Impacting Publisher Tools

This weekend from 11pm March 2nd until 3pm March 3rd, Blackboard will replace hardware at on one of its data centers. eLearning users may experience service interruptions to publisher tools (Partner Cloud) during this time. These publisher tools include Cengage Learning, Macmillan Higher Education, McGraw-Hill, Pearson, and Wiley.  Please contact if you have any questions.


PLEASE NOTE: This maintenance DOES NOT impact core eLearning functionality (i.e. tests, assignments, discussion boards, etc.).

Extended Maintenance OUTAGE – Feb.27 (Tue), 2-6am

A four-hour extended maintenance outage has been scheduled for Tuesday, February 27, from 2-6am (early morning) to add hardware and resources in order to improve eLearning performance.  During this time, eLearning will be UNAVAILABLE.  If you have any questions, please contact

OIT Emergency Maintenance – Friday (2/16) from 5-9pm

OIT will conduct emergency maintenance Friday evening (tonight) from 5pm to 9pm. While OIT does not anticipate any impact to users, there may be periods when users are unable to log into eLearning.  (Users already logged into eLearning should not be impacted by this maintenance.)  Please see the notification from OIT below. If you have any questions, please contact the OIT Helpdesk at 972-883-2911 or


Emergency Load Balancer System Maintenance  

UT Dallas community,

OIT will be conducting emergency maintenance on the Load Balancer System today, 2/16/2018 from 5:00 PM to 9:00 PM CST. We do not anticipate any impact to production environment, however the following services could be impacted:

  • Most UT Dallas internal and external webpages
  • Authentication system to applications (including eLearning)
  • Email for students, staff, and faculty

Thank you for your patience while we continue to improve our services.

Possible Service Interruption – Friday, Feb.16 (1-5AM CST)

On Friday, February 16, Blackboard will perform a firmware upgrade. This maintenance will take place between 1am-5am CST (early morning).  Blackboard anticipates no interruption in service as a result of this work; however, they cannot entirely rule out brief periods of intermittent connectivity.  We recommend against taking online exams during this four-hour window.  If you have any questions, please contact

RESOLVED: eLearning Outage

eLearning is back up and users are now able to log in.  Our LMS Tech team is working with Blackboard to determine the cause of the issue, and Blackboard engineers continue to closely monitor the system.  If you have any questions, please contact  Thanks again for your patience.