Turnitin Service Alert

Turnitin (anti-plagiarism) reported an unexpected outage last night, from 10:38 PM until 12:52 AM. During this time window, Turnitin assignments would not have been available in eLearning. The service has now returned to normal.

Echo 360 server will be unavailable Sunday 11/22/15, from 7:00 AM to 12 NOON CST

Echo 360 services will be shut down for an equipment upgrade, on Sunday 11/22/15, from 7:00 AM  to 12 NOON CST. During this time window, saved lectures will not be accessible.

RE: eLearning Server Problems

Service has been restored to eLearning. Blackboard was able to quickly reboot the server to restore service. They are now working to determine the cause of the problem.  Thank you for your patience.

eLearning Server Problems

We are receiving reports of users who are unable to access eLearning. We have contacted Blackboard, and they working to restore the service ASAP.

RESOLVED – Qualtrics server down

Qualtrics is now accessible, and you should no longer experience any issues.

Qualtrics server down

We are hearing reports from users experiencing problems while using Qualtrics. We’ve contacted Qualtrics support, and they are in fact experiencing “internal server issues”.  This affects all Qualtrics users – not just those of us here at UTD. Currently, if you have an open survey, your respondents will not be able to access the survey.  You will also not be able to login and create/edit surveys.  Qualtrics is working on resolving us ASAP, and we’ll let you know when they have resolved this issue.

Turnitin Assignments tool was unavailable on Sat 09/19 (9AM – 1PM CST)

Turnitin performed a maintenance on their system on Saturday 09/19/15, from 9 AM to 1 PM CST. During this time, the Turnitin Assignments tool was not available in eLearning. If you or your students experienced difficulties with Turnitin assignments, during that 4 hour window, it can be attributed to the maintenance outage.

Apologies for any inconvenience you may have experienced. If you had any questions/ concerns, please email us at elearning@utdallas.edu.


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