UTD eLearning Help Desk

Greetings,

As you have probably seen the announcement in WebCT, UTD has new and improved WebCT support available 24/7. The Improved services include a toll free telephone number for immediate assistance (1-866-588-3192), email request service, and an online chat service. The UTD user community can also access the support resources such as self-help resources and a Knowledge Base.

Please use this link to access the UTD eLearning Support Center: http://www.utdallas.edu/elearninghelp.

This link is available within WebCT. Please see the “eLearning Help” link under Campus Bookmarks on My Courses page. We hope you can take advantage of this available supporting service to get technical assistance with your online courses, especially during weekends and holidays when we at the SOM eLearning team may not be available to provide you immediate assistance.

And as always, you can still email us at som-elearning@utdallas.edu with any questions.

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