eLearning Now Accessible

eLearning was brought back up at approximately 1am this morning. It has been rolled back to a backup point from Tuesday (May 22) evening. Thank you for your patience; we apologize for any issues this outage caused. If you have any questions, please contact elearning@utdallas.edu.

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UPDATE: eLearning Outage

The eLearning restore process is taking longer than expected. We are waiting on a new time estimate from Blackboard for when eLearning will be back up.  Once we get this information, we will forward to users.  Thank you for your patience as we work to get this resolved.

PLEASE READ: eLearning Outage TODAY

Early this morning, an eLearning process ran that caused significant negative impact on student data for U18 courses.  Blackboard is taking eLearning down for approximately 4-6hrs, starting ASAP, in order to restore to a 9pm Tuesday evening backup point.  We apologize profusely for any issues this causes. Please know that once this is complete, we will work with OIT to ensure that this does not happen again.

UTD Network Maintenance – eLearning Login Impacted – May 20 (Sun), 6am-noon

On Sunday, May 20th, from 6am and noon, the UTD Office of Information Technology has scheduled a maintenance window to replace network hardware that will impact users’ ability to login to eLearning. Intermittent connectivity is expected for approximately 1.5hrs, but the window of 6hrs has been reserved. If you have any questions, please contact elearning@utdallas.edu.

eLearning Upgrade Outage Scheduled – May 12 (Sat), 2:30am-2:30pm

An eLearning outage has been scheduled for Saturday, May 12, from 2:30am until 2:30pm.  This 12hr window will be used to upgrade eLearning. During this time, eLearning will not be available.  Once the upgrade is complete, the LMS Tech group will spend the next 48hrs updating settings, the language pack, and branding.  If you have any questions, please contact elearning@utdallas.edu.

Extended Maintenance OUTAGE – Feb.27 (Tue), 2-6am

A four-hour extended maintenance outage has been scheduled for Tuesday, February 27, from 2-6am (early morning) to add hardware and resources in order to improve eLearning performance.  During this time, eLearning will be UNAVAILABLE.  If you have any questions, please contact elearning@utdallas.edu.

RESOLVED: eLearning Outage

eLearning is back up and users are now able to log in.  Our LMS Tech team is working with Blackboard to determine the cause of the issue, and Blackboard engineers continue to closely monitor the system.  If you have any questions, please contact elearning@utdallas.edu.  Thanks again for your patience.