eLearning Outage Scheduled – May 13 (9pm) – May 14 (7am)

An eLearning outage has been scheduled for 9pm May 13 (Sat) until 7am May 14 (Sun). This 10hr window will be used to upgrade eLearning. During this time, eLearning will not be accessible. If you have any questions, please contact elearning@utdallas.edu.

Turnitin Service Alert

Turnitin (plagiarism software) has reported a service degradation early this morning from 3:02 AM – 4:06 AM CST. During this time, no user would have been able to submit Turnitin assignments.

If your students were affected by this outage, please email elearning@utdallas.edu.

eLearning issues

Blackboard (UTD’s eLearning vendor) uses Amazon Web Services (AWS) to host several services that are integrated into eLearning. Amazon is reporting a major outage that is affecting thousands of web services, including those used in eLearning.  Amazon is working to address the issue ASAP.  Below is a list of services that affect UTD eLearning users.

 

  • Respondus LockDown Browser
  • In-Line Grading of assignments
  • Accessing Collaborate recordings and files (web conferencing)

 

If you have any questions, please email elearning@utdallas.edu.  Thank you for your patience.

Echo 360 Outage – 02/17

Echo 360 will undergo maintenance on Friday, February 17th and will be unavailable from 2-5 PM. We apologize for any inconvenience.

eLearning Outage Scheduled – Dec.23 (10pm) – Dec.24 (1pm)

An eLearning outage has been scheduled for 10pm Friday, December 23rd until 1pm Saturday, December 24th. This 15hr maintenance window will be used to upgrade eLearning. During this time, eLearning will not be accessible. If you have any questions, please contact elearning@utdallas.edu.

Turnitin experiencing technical issues

Turnitin just sent out notification that some users are experiencing technical issues. They are looking into the issue and are working to resolve it ASAP.  We’ll send out another notification when we receive additional information from them.  We apologize for the inconvenience.

Extended eLearning Maintenance Outage – Tue, 12/6, 2-5am (early morning)

A three-hour extended maintenance outage has been scheduled for Tuesday, December 6, from 2-5am (early morning) to apply audit fixes to our eLearning environment. During this time, eLearning will be UNAVAILABLE.  If you have any questions, please contact elearning@utdallas.edu.