RESOLVED: Qualtrics Outage

We’ve been notified by Qualtrics Support that the login issue with Qualtrics that users experienced earlier has been resolved. Please let me know if you have any questions.

Advertisements

Qualtrics Outage

Users have reported getting an error when attempting to log into UTD’s Qualtrics site. We’ve confirmed with Qualtrics that they are working to resolve the issue as quickly as possible.  Qualtrics Support says that data collection is not affected by the issue, so any open surveys are able to collect responses. The outage affects users attempting to log into the system.  Thank you for your patience.

Partial eLearning Outage

eLearning experienced a partial outage last night (Sept.18) from 5:30pm until midnight.  The partial outage affected the services listed below.

  • Crocodoc (inline grading for instructors)
  • Collaborate (web conferencing)
  • Social Profiles

PLEASE NOTE: All other eLearning functions were normal during the partial outage. If you have any questions, please contact elearning@utdallas.edu.

Turnitin Outage

Turnitin is experiencing a service interruption, starting at 5:45am CST, Sept.7. At this time, users are unable to create or submit Turnitin assignments.  Turnitin is investigating the issue. If you have any questions, please contact elearning@utdallas.edu.

 

PLEASE NOTE: This affects Turnitin assignments only. NOT regular eLearning assignments.

eLearning Login Issues

Users are currently unable to login to eLearning at this time. The university’s LDAP (authentication) servers are down. This is also affecting users trying to login to Qualtrics, Box, and other university resources.  OIT knows of the issue, and they are working to resolve this ASAP.  Thank you for your patience.

eLearning Outage Scheduled – May 13 (9pm) – May 14 (7am)

An eLearning outage has been scheduled for 9pm May 13 (Sat) until 7am May 14 (Sun). This 10hr window will be used to upgrade eLearning. During this time, eLearning will not be accessible. If you have any questions, please contact elearning@utdallas.edu.

Turnitin Service Alert

Turnitin (plagiarism software) has reported a service degradation early this morning from 3:02 AM – 4:06 AM CST. During this time, no user would have been able to submit Turnitin assignments.

If your students were affected by this outage, please email elearning@utdallas.edu.