eLearning Upgrade Outage Scheduled – Dec.27, 12am-10am

An eLearning outage has been scheduled for Wednesday, December 27, from 12am (midnight) until 10am.  This 10hr window will be used to upgrade eLearning.  During this time, eLearning will not be available.  If you have any questions, please contact elearning@utdallas.edu.

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Extended Emergency Maintenance Outage – Tue, 12/12, 1-6am (early morning)

A five-hour extended maintenance outage has been scheduled for Tuesday, December 12, from 1-6am (early morning) to perform emergency maintenance on our eLearning environment. During this time, eLearning will be UNAVAILABLE.  If you have any questions, please contact eLearning@utdallas.edu.

Possible eLearning Service Interruption – December 1 (FRI), 1-5am

Tomorrow morning (Friday, December 1st), between 1-5am CST (early morning), Blackboard will perform emergency maintenance at their datacenter that hosts UTD’s eLearning environment. Blackboard anticipates no interruption in service as a result of the work; however, they cannot entirely rule out brief periods of intermittent connectivity.  We strongly recommend against users taking online exams during this four-hour window of time.  If you have any questions, please contact elearning@utdallas.edu.  Thank you.

RESOLVED: Qualtrics Outage

We’ve been notified by Qualtrics Support that the login issue with Qualtrics that users experienced earlier has been resolved. Please let me know if you have any questions.

Qualtrics Outage

Users have reported getting an error when attempting to log into UTD’s Qualtrics site. We’ve confirmed with Qualtrics that they are working to resolve the issue as quickly as possible.  Qualtrics Support says that data collection is not affected by the issue, so any open surveys are able to collect responses. The outage affects users attempting to log into the system.  Thank you for your patience.

Partial eLearning Outage

eLearning experienced a partial outage last night (Sept.18) from 5:30pm until midnight.  The partial outage affected the services listed below.

  • Crocodoc (inline grading for instructors)
  • Collaborate (web conferencing)
  • Social Profiles

PLEASE NOTE: All other eLearning functions were normal during the partial outage. If you have any questions, please contact elearning@utdallas.edu.

Turnitin Outage

Turnitin is experiencing a service interruption, starting at 5:45am CST, Sept.7. At this time, users are unable to create or submit Turnitin assignments.  Turnitin is investigating the issue. If you have any questions, please contact elearning@utdallas.edu.

 

PLEASE NOTE: This affects Turnitin assignments only. NOT regular eLearning assignments.