Turnitin Service Alert

Turnitin (plagiarism software) has reported a service degradation early this morning from 3:02 AM – 4:06 AM CST. During this time, no user would have been able to submit Turnitin assignments.

If your students were affected by this outage, please email elearning@utdallas.edu.

eLearning issues

Blackboard (UTD’s eLearning vendor) uses Amazon Web Services (AWS) to host several services that are integrated into eLearning. Amazon is reporting a major outage that is affecting thousands of web services, including those used in eLearning.  Amazon is working to address the issue ASAP.  Below is a list of services that affect UTD eLearning users.

 

  • Respondus LockDown Browser
  • In-Line Grading of assignments
  • Accessing Collaborate recordings and files (web conferencing)

 

If you have any questions, please email elearning@utdallas.edu.  Thank you for your patience.

Echo 360 Outage – 02/17

Echo 360 will undergo maintenance on Friday, February 17th and will be unavailable from 2-5 PM. We apologize for any inconvenience.

Browser Support for eLearning

We have heard from users who have experienced significant eLearning issues when using outdated versions of Internet Explorer. IE 9 and 10 are not supported by Blackboard (our eLearning vendor). If you are using one of these versions, we recommend that you upgrade to IE 11. If you have any questions, please contact elearning@utdallas.edu.

Click here to check your browser.

Turnitin Maintenance Alert – Saturday 01/07/2017

Turnitin (anti-plagiarism) software will undergo essential maintenance on Saturday 01/07/2017 from 9:00 AM – 5:00 PM CST. During this 8 hour window, Turnitin assignments will not be available. This does not affect regular eLearning assignments; it only affects Turnitin assignments. Users are requested to plan accordingly.

eLearning Outage Scheduled – Dec.23 (10pm) – Dec.24 (1pm)

An eLearning outage has been scheduled for 10pm Friday, December 23rd until 1pm Saturday, December 24th. This 15hr maintenance window will be used to upgrade eLearning. During this time, eLearning will not be accessible. If you have any questions, please contact elearning@utdallas.edu.

RESOLVED: Turnitin experiencing technical issues

Turnitin is now reporting that the issues experienced by users earlier are now resolved.  Please contact elearning@utdallas.edu if you have any questions.