RESOLVED: eLearning Sluggishness Related to Network Issues

The campus network issues have been resolved.  If you have any questions about this issue, please contact the OIT Helpdesk at 972-883-2911 or assist@utdallas.edu.

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eLearning Sluggishness Related to Network Issues

UTD’s Office of Information Technology has notified the campus of current network issues causing slow response time when accessing websites outside of utdallas.edu. This does include on-campus users accessing eLearning. Please know that the OIT Network Team is working to identify the cause of the slowness and restore normal performance. Thank you for your patience.

RESOLVED: Qualtrics Outage

We’ve been notified by Qualtrics Support that the login issue with Qualtrics that users experienced earlier has been resolved. Please let me know if you have any questions.

Qualtrics Outage

Users have reported getting an error when attempting to log into UTD’s Qualtrics site. We’ve confirmed with Qualtrics that they are working to resolve the issue as quickly as possible.  Qualtrics Support says that data collection is not affected by the issue, so any open surveys are able to collect responses. The outage affects users attempting to log into the system.  Thank you for your patience.

Partial eLearning Outage

eLearning experienced a partial outage last night (Sept.18) from 5:30pm until midnight.  The partial outage affected the services listed below.

  • Crocodoc (inline grading for instructors)
  • Collaborate (web conferencing)
  • Social Profiles

PLEASE NOTE: All other eLearning functions were normal during the partial outage. If you have any questions, please contact elearning@utdallas.edu.

RESOLVED: Turnitin Outage

The Turnitin issues have been resolved. Users are now able to access the Turnitin tool in eLearning.  Thank you for your patience. If you have any questions, please contact elearning@utdallas.edu.

Turnitin Outage

Turnitin is experiencing a service interruption, starting at 5:45am CST, Sept.7. At this time, users are unable to create or submit Turnitin assignments.  Turnitin is investigating the issue. If you have any questions, please contact elearning@utdallas.edu.

 

PLEASE NOTE: This affects Turnitin assignments only. NOT regular eLearning assignments.