Possible Service Interruption – Jan.19 (11pm) – Jan.20 (3am)

This weekend, Blackboard will perform scheduled datacenter infrastructure maintenance to replace hardware which will reach end-of-life in March 2018. This maintenance will take place between 11pm January 19 (Friday night) and 3am January 20 (early Saturday morning).  Blackboard anticipates no interruption in service as a result of this work; however, they cannot entirely rule out brief periods of intermittent connectivity.  We strongly recommend users against taking online exams during this four-hour window.  If you have any questions, please contact elearning@utdallas.edu.

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New in eLearning – Collaborate Ultra, New Box View, and recent Blackboard Upgrade

Welcome to the Spring 2018 semester! You may have noticed some updates in the eLearning interface. Click the links below to view our eLearning Blog posts about each of the updates.

  • New in eLearning – Collaborate Ultra
    Blackboard’s redesigned web conferencing tool provides a much easier-to-use video conferencing functionality that lets you add files, share applications, and use a virtual whiteboard to interact.  Click here for more information, including a video preview.
  • New in eLearning – New Box View (Inline Grading)
    Crocodoc, the service previously used by Blackboard for inline grading, reached its end-of-life in January 2018. It has been replaced by a new inline grading service called New Box view.  Click here for more information, including a video preview.
  • New in eLearning – Blackboard Upgrade (Q2 2017)
    UTD’s eLearning server was successfully upgraded to version Q2 2017 over the break. This update provides improved performance and functionality improvement including expanded drag-and-drop functionality, submission receipts for assignments, email reminders, and more.  Click here for more information about these and other improvements.

eLearning Upgrade Outage Scheduled – Dec.27, 12am-10am

An eLearning outage has been scheduled for Wednesday, December 27, from 12am (midnight) until 10am.  This 10hr window will be used to upgrade eLearning.  During this time, eLearning will not be available.  If you have any questions, please contact elearning@utdallas.edu.

Extended Emergency Maintenance Outage – Tue, 12/12, 1-6am (early morning)

A five-hour extended maintenance outage has been scheduled for Tuesday, December 12, from 1-6am (early morning) to perform emergency maintenance on our eLearning environment. During this time, eLearning will be UNAVAILABLE.  If you have any questions, please contact eLearning@utdallas.edu.

Possible eLearning Service Interruption – December 1 (FRI), 1-5am

Tomorrow morning (Friday, December 1st), between 1-5am CST (early morning), Blackboard will perform emergency maintenance at their datacenter that hosts UTD’s eLearning environment. Blackboard anticipates no interruption in service as a result of the work; however, they cannot entirely rule out brief periods of intermittent connectivity.  We strongly recommend against users taking online exams during this four-hour window of time.  If you have any questions, please contact elearning@utdallas.edu.  Thank you.

RESOLVED: eLearning Sluggishness Related to Network Issues

The campus network issues have been resolved.  If you have any questions about this issue, please contact the OIT Helpdesk at 972-883-2911 or assist@utdallas.edu.

eLearning Sluggishness Related to Network Issues

UTD’s Office of Information Technology has notified the campus of current network issues causing slow response time when accessing websites outside of utdallas.edu. This does include on-campus users accessing eLearning. Please know that the OIT Network Team is working to identify the cause of the slowness and restore normal performance. Thank you for your patience.