eLearning issues

Blackboard (UTD’s eLearning vendor) uses Amazon Web Services (AWS) to host several services that are integrated into eLearning. Amazon is reporting a major outage that is affecting thousands of web services, including those used in eLearning.  Amazon is working to address the issue ASAP.  Below is a list of services that affect UTD eLearning users.

 

  • Respondus LockDown Browser
  • In-Line Grading of assignments
  • Accessing Collaborate recordings and files (web conferencing)

 

If you have any questions, please email elearning@utdallas.edu.  Thank you for your patience.

Echo 360 – Maintenance Completed

The Echo 360 maintenance has been completed, and Echo 360 has returned to normal service. If you use Echo 360 Personal Capture, please login and download the newest version of the Personal Capture software suite. For any questions, please email echo360@utdallas.edu.

Echo 360 Outage – 02/17

Echo 360 will undergo maintenance on Friday, February 17th and will be unavailable from 2-5 PM. We apologize for any inconvenience.

Browser Support for eLearning

We have heard from users who have experienced significant eLearning issues when using outdated versions of Internet Explorer. IE 9 and 10 are not supported by Blackboard (our eLearning vendor). If you are using one of these versions, we recommend that you upgrade to IE 11. If you have any questions, please contact elearning@utdallas.edu.

Click here to check your browser.

eLearning Training & Open Labs

This Spring, the eLearning team offers the following training and support services for faculty and staff:

 

  • Training: This semester, we offer eLearning training for faculty and staff on a one-to-one, or group/ departmental basis. We provide hands-on training at our training room (JSOM 2.224), or we can come to your office/ conference room. Please use our SPECIAL TRAINING REQUEST FORM to view the list of topics and to request a session.

 

  • Open Labs: We hold open labs, where faculty & staff can walk in, to receive hands-on assistance with eLearning tools. No registration required. You are welcome to bring your own device. Labs are held EVERY  FRIDAY, 10:00 AM – 12 NOON, AT JSOM 2.224

 

To revisit the above information and more, please visit: www.utdallas.edu/elearning. For any questions please email elearning@utdallas.edu .

REMINDER: Adding TAs in eLearning

If you need to add a TA in eLearning, you must use Orion to officially add them to your course.  Below are instructions on how to do this.

 

PLEASE NOTE:

  • This process is only for adding graduate Teaching Assistants.
  • To add any other type of user – including undergraduate teaching assistants – please use the Add User form, linked to below.

 

INSTRUCTIONS: How to Add Graduate TA to eLearing Course

 

ALL OTHER USERS (including undergrad teaching assistants): Add User form

Jindal School’s Online Programs Move Up in U.S. News Rankings

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The Naveen Jindal School of Management at UT Dallas continues to prove it’s a leader in online learning programs for graduate management education, as evidenced by its high placement in two new rankings from U.S. News & World Report.

Released this week, the 2017 Best Online Programs Rankings placed both the school’s online MBA and online graduate business programs in the top 10.

Click here to read more…