Emergency Datacenter Maintenance – Possible Service Interruption – July 26, 1-5am

Blackboard will perform emergency datacenter maintenance early tomorrow morning, July 26th (Thursday) from 1-5am CST. While we anticipate no interruption in eLearning service, we cannot entirely rule out brief periods of intermittent connectivity. We strongly recommend that students NOT take tests during this maintenance window. If you have any questions, please contact elearning@utdallas.edu.


Turnitin Maintenance Outage – July 10, 10am-6pm

Turnitin has scheduled a maintenance outage for Tuesday, July 10th, from 10am through 6pm.  This time will be used for hardware updates and performance improvements. Users will be unable to submit and grade during this maintenance window, so Turnitin recommends that any submission deadlines be adjusted to fall outside this maintenance window.


PLEASE NOTE: This DOES NOT impact the regular eLearning assignment tool.


Please contact elearning@utdallas.edu if you have any questions.  Thanks.

eLearning Outage Scheduled – June 28 (11pm) – June 29 (5am)

Blackboard (UTD’s eLearning vendor) will perform maintenance to the datacenter from 11pm CST, June 28 (Thu) through 5am, June 29 (Fri). During this window, Blackboard will make every effort to minimize downtime; however, users should plan on intermittent service interruptions during this 6-hour maintenance window.  It is strongly recommended that users plan not to use eLearning during this time.  If you have any questions, please contact elearning@utdallas.edu.

Fall 2018 Courses; Add TA/Other Users; Early Access

Fall 2018 Courses – Fall courses are now available to instructors in eLearning.  Students will be loaded one month prior to the semester start.  Fall courses, however, will not become visible to students until the first day of class (August 20th).

REMINDER: Adding Users to Your eLearning Course

Below are forms to have users added to your eLearning courses. We strongly recommend that all requests be submitted before the Fall 2018 semester begins.

INSTRUCTIONS: How to Add a TA to your eLearning Course

– Request submitted by the Instructor-Of-Record via Orion

– TA must have already completed FERPA training to be added your eLearning course.

FORM: Add a User (Other than a TA) to Your eLearning Course

– submitted by the Instructor-of-Record or Department Head
– requires justification

– will be submitted to Registrar for consideration for approval

Merged Courses

– Courses that are combined in Orion will be automatically merged in eLearning on Friday, June 22nd.

– The Merge Course Tool is not yet available for Fall 2018 courses.  The LMS Tech group will turn on the tool for F18 courses by July 20th.

Opening an eLearning Course Early – If you are interested in making your Fall 2018 eLearning course available/accessible to your students prior to the first day of the semester, please complete/submit an ELEARNING COURSE EARLY ACCESS FORM.

PLEASE NOTE: Courses can be opened up to one month prior to the semester start.  So the earliest date for courses to be opened is July 20th.   

eLearning Trainings & Open Labs – Summer 2018

Greetings from the UTD eLearning team,

We offer training services through the Summer on various educational technology tools. To browse through our Training Workshops, PLEASE CLICK HERE.

  • To view available dates and to register, please LOG INTO GALAXY> look under LEO > click on Find Available Training > Search by Training Department > click on eLearning.
  • If no dates are available, or if you would like a customized session, please fill out the SPECIAL TRAINING REQUEST FORM.
  • We can conduct customized training sessions for your department/ group at your location. To request a session please fill out the SPECIAL TRAINING REQUEST FORM> select “Group Training”.
  • We can demonstrate eLearning tools to your students. To request an in-class demo, please email roopa@utdallas.edu or Joo.Haldeman@utdallas.edu .


Open Labs

We hold open labs to provide hands-on assistance with eLearning and other tools. Please stop by during lab hours and you will be assisted by a member of the eLearning team. No registration required. You can bring your own device or use a lab computer. The lab schedule is:


10:00 AM – NOON

JSOM 2.224


For more information please visit our webpage  or email us at elearning@utdallas.edu.

Early morning eLearning course access problems

We are hearing from numerous users reporting that their eLearning courses are disappearing during the early morning hours. We’ve identified the cause of the issue as a new process that disables all U18 course enrollments from approximately 1am until 5am. We are working with OIT to determine how to replace this process so that users who are enrolled in U18 courses do not experience any loss of access. We apologize for the inconvenience this has caused. Thank you for your patience as we work to resolve this as quickly as possible.

eLearning now accessible

eLearning was brought back up at approximately 1am this morning. It has been rolled back to a backup point from Tuesday (May 22) evening. Thank you for your patience; we apologize for any issues this outage caused. If you have any questions, please contact elearning@utdallas.edu.