eLearning Service Interruption – Friday, July 29, EARLY MORNING (1-5am)

Blackboard (UTD’s eLearning vendor) will perform maintenance to the datacenter Friday, July 29, from 1-5am CST (EARLY morning).  During this maintenance, eLearning will not be available. If you have any questions, please contact elearning@utdallas.edu.

Update on Turnitin

Around 10:50 pm CST last night (July 20), we received a report from Turnitin in regards to the program being temporarily down. During that time, users were not able to access the program and Turnitin were looking into resolving the issue.

Turnitin has reported that the issue was resolved, and service was restored last night, between 11:00 PM and 12:00 AM CST. We are working with them to understand the cause of the service disruption. We regret any inconveniences caused due to this outage, and we thank you very much for your patience.

Upcoming Blackboard Mobile Apps Outage – July 22 (11pm) – July 24 (1am)

All Blackboard mobile apps will be affected by upcoming server maintenance scheduled for Friday, July 22 (11pm) through Sunday, July 23 (1am). During this time, users of Blackboard apps – including Bb Student, Bb Grader, Bb Mobile Learn – will not be able to access the university eLearning site.

Users accessing eLearning via a standard browser (i.e. Chrome, Firefox) will not experience any issue. This maintenance only affects those using Blackboard Mobile apps.

Please contact elearning@utdallas.edu if you have any questions.

Upcoming Blackboard Hosting Maintenance – July 22, 1-5am CDT

Blackboard (UTD’s eLearning vendor) will perform maintenance to the datacenter on Friday, July 22, from 1-5am CDT.  While Blackboard does not anticipate any service interruption, brief periods of intermittent connectivity may occur.  Therefore, we strongly recommend that users plan not to use eLearning during this time. If you have any questions, please contact elearning@utdallas.edu.

eLearning Maintenance Outage – July 7, 2-4am CDT

eLearning will be UNAVAILABLE Thursday, July 7, from 2-4am CDT (early morning) in order to perform server maintenance. During this time, eLearning will not be accessible. If you have any questions, please contact elearning@utdallas.edu.

Turnitin Service Alert

Users may have experienced an “Error 403” message in the Document Viewer between 11:10am and 11:40am PST. (1:10 PM and 1:40 PM CST) System is normal now.

eLearning Training Workshops & Open Labs for Summer

This summer, the eLearning team offers several training workshops for faculty and staff. To see the list of workshops, and to register, please visit the TRAINING REGISTRATION FORM – SUMMER 2016. If you are unable to find suitable dates, please contact us for a one-to-one session via our SPECIAL TRAINING REQUEST FORM.


We also have OPEN LABS, where faculty & staff can walk in and receive hands-on assistance with eLearning tools. No registration required! The Open Lab would be held every Friday , 10:00 AM – 12 NOON , at JSOM 2.224. The first Open Lab is tomorrow, 05/27.


To revisit the above information, and for many other eLearning resources, please visit our web page: http://www.utdallas.edu/elearning.


We look forward to working with you!


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