Turnitin Outage

Turnitin is experiencing a service interruption, starting at 5:45am CST, Sept.7. At this time, users are unable to create or submit Turnitin assignments.  Turnitin is investigating the issue. If you have any questions, please contact elearning@utdallas.edu.

 

PLEASE NOTE: This affects Turnitin assignments only. NOT regular eLearning assignments.

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eLearning Login Issues

Users are currently unable to login to eLearning at this time. The university’s LDAP (authentication) servers are down. This is also affecting users trying to login to Qualtrics, Box, and other university resources.  OIT knows of the issue, and they are working to resolve this ASAP.  Thank you for your patience.

Faculty Access Issue to U17 eLearning Courses

Yesterday evening (June 12) at approximately 6:10pm, Summer 2017 courses became unavailable to faculty in eLearning. Our technical group immediately began working with Blackboard to resolve the issue, and courses were made available again at approximately 9:30pm.  (PLEASE NOTE: Students were not affected by this issue.) Our programmer continues to work with Blackboard to determine the cause of the issue.  Please let me know if you have any questions.  Thank you for your patience.

eLearning issues

Blackboard (UTD’s eLearning vendor) uses Amazon Web Services (AWS) to host several services that are integrated into eLearning. Amazon is reporting a major outage that is affecting thousands of web services, including those used in eLearning.  Amazon is working to address the issue ASAP.  Below is a list of services that affect UTD eLearning users.

 

  • Respondus LockDown Browser
  • In-Line Grading of assignments
  • Accessing Collaborate recordings and files (web conferencing)

 

If you have any questions, please email elearning@utdallas.edu.  Thank you for your patience.

Turnitin experiencing technical issues

Turnitin just sent out notification that some users are experiencing technical issues. They are looking into the issue and are working to resolve it ASAP.  We’ll send out another notification when we receive additional information from them.  We apologize for the inconvenience.

eLearning not accessible due to network issue

Due to network issues, users are currently unable to log in to eLearning.  We will provide an update once the service is restored. Thank you for your patience.

eLearning Service Interruption – Friday, July 29, EARLY MORNING (1-5am)

Blackboard (UTD’s eLearning vendor) will perform maintenance to the datacenter Friday, July 29, from 1-5am CST (EARLY morning).  During this maintenance, eLearning will not be available. If you have any questions, please contact elearning@utdallas.edu.