UTD Network Maintenance – eLearning Login Impacted – May 20 (Sun), 6am-noon

On Sunday, May 20th, from 6am and noon, the UTD Office of Information Technology has scheduled a maintenance window to replace network hardware that will impact users’ ability to login to eLearning. Intermittent connectivity is expected for approximately 1.5hrs, but the window of 6hrs has been reserved. If you have any questions, please contact elearning@utdallas.edu.

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eLearning Upgrade Outage Scheduled – May 12 (Sat), 2:30am-2:30pm

An eLearning outage has been scheduled for Saturday, May 12, from 2:30am until 2:30pm.  This 12hr window will be used to upgrade eLearning. During this time, eLearning will not be available.  Once the upgrade is complete, the LMS Tech group will spend the next 48hrs updating settings, the language pack, and branding.  If you have any questions, please contact elearning@utdallas.edu.

Turnitin Maintenance – March 17, 10am-4pm

Turnitin has scheduled a maintenance outage for this Saturday, March 17th, from 10am through 4pm.  This time will be used for hardware updates and performance improvements. Users will be unable to submit and grade during this maintenance window, so Turnitin recommends that any submission deadlines be adjusted to fall outside this maintenance window.

PLEASE NOTE: This DOES NOT impact the regular eLearning assignment tool.

Please contact elearning@utdallas.edu if you have any questions.  Thanks.

Upcoming March 3rd Maintenance Impacting Publisher Tools

This weekend from 11pm March 2nd until 3pm March 3rd, Blackboard will replace hardware at on one of its data centers. eLearning users may experience service interruptions to publisher tools (Partner Cloud) during this time. These publisher tools include Cengage Learning, Macmillan Higher Education, McGraw-Hill, Pearson, and Wiley.  Please contact elearning@utdallas.edu if you have any questions.

 

PLEASE NOTE: This maintenance DOES NOT impact core eLearning functionality (i.e. tests, assignments, discussion boards, etc.).

Extended Maintenance OUTAGE – Feb.27 (Tue), 2-6am

A four-hour extended maintenance outage has been scheduled for Tuesday, February 27, from 2-6am (early morning) to add hardware and resources in order to improve eLearning performance.  During this time, eLearning will be UNAVAILABLE.  If you have any questions, please contact elearning@utdallas.edu.

OIT Emergency Maintenance – Friday (2/16) from 5-9pm

OIT will conduct emergency maintenance Friday evening (tonight) from 5pm to 9pm. While OIT does not anticipate any impact to users, there may be periods when users are unable to log into eLearning.  (Users already logged into eLearning should not be impacted by this maintenance.)  Please see the notification from OIT below. If you have any questions, please contact the OIT Helpdesk at 972-883-2911 or assist@utdallas.edu.

 

Emergency Load Balancer System Maintenance  

UT Dallas community,

OIT will be conducting emergency maintenance on the Load Balancer System today, 2/16/2018 from 5:00 PM to 9:00 PM CST. We do not anticipate any impact to production environment, however the following services could be impacted:

  • Most UT Dallas internal and external webpages
  • Authentication system to applications (including eLearning)
  • Email for students, staff, and faculty

Thank you for your patience while we continue to improve our services.

Possible Service Interruption – Friday, Feb.16 (1-5AM CST)

On Friday, February 16, Blackboard will perform a firmware upgrade. This maintenance will take place between 1am-5am CST (early morning).  Blackboard anticipates no interruption in service as a result of this work; however, they cannot entirely rule out brief periods of intermittent connectivity.  We recommend against taking online exams during this four-hour window.  If you have any questions, please contact elearning@utdallas.edu.