Partial eLearning Outage

eLearning experienced a partial outage last night (Sept.18) from 5:30pm until midnight.  The partial outage affected the services listed below.

  • Crocodoc (inline grading for instructors)
  • Collaborate (web conferencing)
  • Social Profiles

PLEASE NOTE: All other eLearning functions were normal during the partial outage. If you have any questions, please contact elearning@utdallas.edu.

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Turnitin Outage

Turnitin is experiencing a service interruption, starting at 5:45am CST, Sept.7. At this time, users are unable to create or submit Turnitin assignments.  Turnitin is investigating the issue. If you have any questions, please contact elearning@utdallas.edu.

 

PLEASE NOTE: This affects Turnitin assignments only. NOT regular eLearning assignments.

RESOLVED: eLearning Login Issues

The LDAP issues have been resolved.  Users are now able to log into eLearning and other university resources.

Turnitin Service Alert

Turnitin (plagiarism software) has reported a service degradation early this morning from 3:02 AM – 4:06 AM CST. During this time, no user would have been able to submit Turnitin assignments.

If your students were affected by this outage, please email elearning@utdallas.edu.

eLearning issues

Blackboard (UTD’s eLearning vendor) uses Amazon Web Services (AWS) to host several services that are integrated into eLearning. Amazon is reporting a major outage that is affecting thousands of web services, including those used in eLearning.  Amazon is working to address the issue ASAP.  Below is a list of services that affect UTD eLearning users.

 

  • Respondus LockDown Browser
  • In-Line Grading of assignments
  • Accessing Collaborate recordings and files (web conferencing)

 

If you have any questions, please email elearning@utdallas.edu.  Thank you for your patience.

Echo 360 Outage – 02/17

Echo 360 will undergo maintenance on Friday, February 17th and will be unavailable from 2-5 PM. We apologize for any inconvenience.

eLearning Outage Scheduled – Dec.23 (10pm) – Dec.24 (1pm)

An eLearning outage has been scheduled for 10pm Friday, December 23rd until 1pm Saturday, December 24th. This 15hr maintenance window will be used to upgrade eLearning. During this time, eLearning will not be accessible. If you have any questions, please contact elearning@utdallas.edu.