RE: eLearning Server Problems

Service has been restored to eLearning. Blackboard was able to quickly reboot the server to restore service. They are now working to determine the cause of the problem.  Thank you for your patience.

eLearning Server Problems

We are receiving reports of users who are unable to access eLearning. We have contacted Blackboard, and they working to restore the service ASAP.

RESOLVED – Qualtrics server down

Qualtrics is now accessible, and you should no longer experience any issues.

Qualtrics server down

We are hearing reports from users experiencing problems while using Qualtrics. We’ve contacted Qualtrics support, and they are in fact experiencing “internal server issues”.  This affects all Qualtrics users – not just those of us here at UTD. Currently, if you have an open survey, your respondents will not be able to access the survey.  You will also not be able to login and create/edit surveys.  Qualtrics is working on resolving us ASAP, and we’ll let you know when they have resolved this issue.

Turnitin Assignments tool was unavailable on Sat 09/19 (9AM – 1PM CST)

Turnitin performed a maintenance on their system on Saturday 09/19/15, from 9 AM to 1 PM CST. During this time, the Turnitin Assignments tool was not available in eLearning. If you or your students experienced difficulties with Turnitin assignments, during that 4 hour window, it can be attributed to the maintenance outage.

Apologies for any inconvenience you may have experienced. If you had any questions/ concerns, please email us at

Turnitin Outage Scheduled – Sept 19, 9am-1pm

Good afternoon.  We’ve received the following maintenance outage notification from Turnitin.  Please contact if you have any questions.


Scheduled Maintenance on September 19th

Turnitin services will be mostly unavailable during a scheduled maintenance period on Saturday, September 19, 2015 from 9am to 1pm CST.

An announcement will appear for users within Turnitin in advance of when the system will be unavailable for this scheduled maintenance. This maintenance will affect Turnitin and TurnitinUK users, as well as those using a Learning Management System.

Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window.

Thank you for working with us as we improve Turnitin.


The Turnitin Team

eLearning sluggishness

We are receiving reports of eLearning sluggishness. We have approved a rolling restart to help with this issue. Access to eLearning should not be affected during this rolling restart. Thank you for your patience.


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