RESOLVED: eLearning connection issue

eLearning access has been restored. The outage was caused by this morning’s network issues OIT reported earlier. Please contact elearning@utdallas.edu if you have any questions.

 

eLearning connection issue

We are receiving reports of users not able to access eLearning. We are working with Blackboard to address the issue as quickly as possible. Thank you for your patience.

eLearning Due Dates

The most recent update to eLearning has introduced a bug which can potentially display incorrect due dates in the Daily Notification email update students receive nightly, as well as in the “To Do” and “What’s New” modules in the My eLearning tab. This bug will be fixed in the next eLearning update, which is currently scheduled to be applied over the winter break.

Students should refer to the course syllabus for the correct due date information. Students can also see the correct due date from within the assignment itself.

assignment

Please contact elearning@utdallas.edu if you have any questions.

eLearning Service Interruption – Friday, July 29, EARLY MORNING (1-5am)

Blackboard (UTD’s eLearning vendor) will perform maintenance to the datacenter Friday, July 29, from 1-5am CST (EARLY morning).  During this maintenance, eLearning will not be available. If you have any questions, please contact elearning@utdallas.edu.

Update on Turnitin

Around 10:50 pm CST last night (July 20), we received a report from Turnitin in regards to the program being temporarily down. During that time, users were not able to access the program and Turnitin were looking into resolving the issue.

Turnitin has reported that the issue was resolved, and service was restored last night, between 11:00 PM and 12:00 AM CST. We are working with them to understand the cause of the service disruption. We regret any inconveniences caused due to this outage, and we thank you very much for your patience.

Upcoming Blackboard Mobile Apps Outage – July 22 (11pm) – July 24 (1am)

All Blackboard mobile apps will be affected by upcoming server maintenance scheduled for Friday, July 22 (11pm) through Sunday, July 23 (1am). During this time, users of Blackboard apps – including Bb Student, Bb Grader, Bb Mobile Learn – will not be able to access the university eLearning site.

PLEASE NOTE:
Users accessing eLearning via a standard browser (i.e. Chrome, Firefox) will not experience any issue. This maintenance only affects those using Blackboard Mobile apps.

Please contact elearning@utdallas.edu if you have any questions.

Upcoming Blackboard Hosting Maintenance – July 22, 1-5am CDT

Blackboard (UTD’s eLearning vendor) will perform maintenance to the datacenter on Friday, July 22, from 1-5am CDT.  While Blackboard does not anticipate any service interruption, brief periods of intermittent connectivity may occur.  Therefore, we strongly recommend that users plan not to use eLearning during this time. If you have any questions, please contact elearning@utdallas.edu.